A: Macono has been a driving force in orthodontics for over 50 years. Collectively amonst the directors there is over 110 year's of experience. This experience has enables us to train our staff in house in all facets of orthodontics. All our work is strictly scrutinised in a 3 stage process allowing us to minimise human error.
Q: I am not sure what appliance I should use, can you help me?
A: Yes we can. You can call us, send us an email or alternatively send us an impression. We will happily discuss any questions you may have and advise you on appliances that would be appropriate to achieve your desired result.
Q: How do I get my work to you ?
A: You can call us on (02) 9968 1910 and we will organise a same day pickup from you (more information is available on our services tab).
Q: Do I send a model or an impression?
A: We prefer you to send us impressions so that we can pour up our own models, however if you feel that your impressions will distort before getting to us in a timely fashion. Please pour up the models first before calling us for a pickup.
Q: What is your turnaround time for applicances?
A: All appliances vary in times needed to complete the work. As a general rule Class II appliances need a minimum of 10 days, other appliances require a minimum of 5 working days. Rush work can be achieved upon request,however this may incur an additional charge. Call us on (02) 9968 1910 to discuss.
Q: I want a fixed soldered appliance, do I need to supply bands?
A: You can supply your own bands if you would like, but this is not necessary as we have bands of all sizes in stock. Any attachements you require on your bands can be achieved using our laser welder.
Q: I'm not sure how many Perfect Arch Aligners my patient requires, what do I do?
A: We can help you with this. We require you to send us and impression of your patient. We will then discuss the case amongst our experienced managers and call you back with an estimation of the nubmer of aligners needed.
Q: How much do your applicances cost?
A:Pricelist can be mailed out to you upon request. Alternatively you can REGISTER on our website and request our pricelist emailed to you.